FAQ
Frequently asked questions
Straight answers about what Nitora IPTV is, what you need, and what it can and can’t do.
The basics
Does Nitora IPTV include channels, films or a subscription?
No. Nitora IPTV is a media player. It doesn’t provide, sell or include any channels, films, series or IPTV subscriptions.
Everything you watch comes from the IPTV service you sign in with, and that service is responsible for its content.
Do I need my own IPTV service?
Yes. You need an Xtream Codes login or an M3U playlist address from a service you are entitled to use.
Nitora IPTV doesn’t sell or recommend any service.
What does Nitora IPTV cost?
Installing Nitora IPTV from the LG Content Store costs nothing, and the app has no activation fee and no in-app purchases.
Any IPTV service you use is paid to, and provided by, that service, not Nitora IPTV.
Which LG TVs can install Nitora IPTV?
LG offers Nitora IPTV in the LG Content Store to TVs running webOS 23 or newer (webOS 23, 24, 25, 26 and 27), in the countries where LG makes it available.
If Nitora IPTV doesn’t appear when you search the store, your TV’s webOS version or country may not be supported yet.
Is Nitora IPTV available on phones, Android TV, Apple TV or Samsung TVs?
Not today. Nitora IPTV is available for LG TVs only. We’ll announce other platforms here only when they’re actually available.
Setting up
What is an Xtream Codes login?
Xtream Codes is a common way for IPTV services to give you access: a server address (often with a port number, such as :8080), a username and a password. Your provider usually sends these by email after you subscribe.
Nitora IPTV isn’t affiliated with any provider or with the makers of the Xtream Codes software.
What is an M3U playlist?
An M3U playlist is a text file that lists stream addresses, usually with channel names, logos and categories. Providers share it as a web address (URL).
Nitora IPTV reads the playlist from its web address and shows its entries as Live TV channels. It can’t import a playlist file from USB.
Can an M3U playlist show films and series?
No. M3U playlists appear in Live TV only, and Nitora IPTV doesn’t read a program guide (EPG) for them yet. For Movies and Series, use an Xtream Codes login.
Why won’t my login or playlist work?
Most problems are a mistyped server address or port, a username or password with a wrong capital letter, or an expired account. Nitora IPTV shows the reason it got from the server, such as “Server reachable, but the username or password was rejected.”
Check the details your provider sent you, then try again. If the account has expired, your provider is the one to contact.
Playback
Does Nitora IPTV play every video format?
No. Nitora IPTV plays streams with your TV’s own video decoders, so a stream plays only if the TV supports its format. Some older formats, and streams that are offline at the provider, won’t play.
When a title can’t play, Nitora IPTV says so and offers Retry.
Is there a full TV guide, catch-up or recording?
Live TV shows what’s on now and next when your provider sends that information. Nitora IPTV has no full program grid, catch-up or recording.
What languages does Nitora IPTV support?
The app’s menus are in English. Audio and subtitle languages depend on what each stream and your provider offer.
Privacy and support
Where are my login details stored?
Only on your TV, in the app’s storage. Nitora IPTV sends them only to the server you entered. There is no Nitora IPTV account or cloud copy. Removing a service deletes it from your service list; see the Privacy page for a known issue with saved playback positions in this version.
Never enter your IPTV login on any website, including this one. Nitora IPTV only asks for it in the app on your TV.
Where can I get an IPTV service or playlist?
Nitora IPTV doesn’t sell, recommend or link to IPTV services or playlists. Use only services you are entitled to use in your country.
How do I report a problem?
Note the app version (Settings › About), your TV model and webOS version, and what you were doing when it happened. Then use the contact options on our Contact page.
Never send your password or your full server or playlist address. If an error message shows your server’s address, replace it with “my server”.
Didn’t find your question? Try the Help center or contact us.