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Sign-in messages explained

What each message after “Test & Save” means when you add an Xtream Codes service to Nitora IPTV, and what to do about it.

Last reviewed October 12, 2026

When you choose Test & Save, Nitora IPTV asks your provider’s server to check your details and shows you the answer. Nitora IPTV doesn’t decide whether a login is valid: your provider does.

Success

“Connected — Active” means your provider accepted the login and the service is saved. The first service you add becomes the active one automatically.

The login was refused

“Server reachable, but the username or password was rejected.” The address is right, but the server refused the login.

  • Re-type both. They’re case-sensitive: Abc and abc are different.
  • Watch for look-alikes: 0 and O, 1, l and I.
  • Make sure you’re using the IPTV login, not the password for your provider’s website.
  • Still refused? Ask your provider to confirm your details.

“This account has expired.” or “This account is disabled.” Your provider reports that the account isn’t active. Only your provider can change that.

The server didn’t answer

“No response from server — check the URL and port.” Nothing answered in time. Check the port number (the part after the colon, such as :8080). If the address is right, the server may be busy or down: try again later.

“Couldn’t reach server. Check the server URL…” The TV couldn’t connect at all. Check the address for typos, check whether your provider uses http:// or https://, and check that the TV is online. (In version 1.0.0 this message also mentions a “CORS block”; that part only applies to developers testing in a browser and can be ignored.)

“Server returned HTTP number.” The server answered with an error. This is usually temporary. If it keeps happening, confirm the address with your provider.

Wrong kind of address

“Server responded, but not in the expected format — is this an Xtream Codes panel?” Something answered, but it isn’t an Xtream Codes server. You may have entered a website or a playlist link. Use the exact server URL your provider gave you. If you only have a playlist link, see M3U playlists (from version 1.2).

Still stuck?

Note the exact message and your app version (Settings › About), then see Report a problem. Never send anyone your password.

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